/chewy/products/reviews

POST /api/chewy/products/reviews

Price: 20 credits

Get customer reviews of a Chewy product by id or URL, with star-rating, keyword and review-type filters and eight orderings; each review carries rating, title, text, author, date, helpful votes, photos and the reviewer's pets

How to use it

Reviews belong to the whole product, so every size or flavour id of one product returns the same reviews. Star-only ratings carry no text; pass review_type with_text to skip them. Keywords for the keyword filter come from the Chewy review summary endpoint.

Parameters

• access-token string required

Request body

• timeout integer — Max scrapping execution timeout (in seconds) (default: 300; min: 20; max: 1500)
• product string required — Chewy product id or product page URL (examples: "52999", "https://www.chewy.com/multipet-lamb-chop-squeaky-plush-dog/dp/52999"; minLength: 1)
• count integer required — Max number of reviews to return (min: 1)
• sort string — Review ordering (default: "most_helpful"; one of: "most_relevant", "most_helpful", "newest", "oldest", "highest_rating", "lowest_rating", "with_photos", "top_contributor")
• rating string nullable — Only reviews with this star rating or tone (one of: "1", "2", "3", "4", "5", "positive", "negative")
• review_type string — Written reviews, star-only ratings, or both (default: "all"; one of: "all", "with_text", "rating_only")
• keyword string nullable — Only reviews mentioning this keyword, as listed in the Chewy review summary (examples: "squeaking"; minLength: 1)

Response

• @type string (default: "ChewyReview")
• id string required
• product_id string nullable
• rating number nullable
• text string nullable
• author string nullable
• author_badge string nullable
• created_at integer nullable
• helpful_count integer nullable
• is_verified boolean nullable
• is_incentivized boolean nullable
• images array
  • @type string (default: "ChewyPhoto")
  • image string required
  • thumbnail string nullable
  • caption string nullable
• pets array
  • @type string (default: "ChewyReviewPet")
  • id string required
  • name string nullable
  • species string nullable
  • breed string nullable
  • age string nullable
  • lifestage string nullable
  • image string nullable

Errors

• 422 — The request body did not validate Check the fields against this schema. A URN with the wrong prefix is the most common cause.
• 408 — The request ran past its time limit Raise `timeout` in the request body, up to the maximum this endpoint documents. Lowering `count` or turning off the `with_*` flags also helps, because less work finishes sooner.
• 412 — No Chewy product has this id Retrying will not help: either the entity does not exist, or the input points at a different one.
• 429 — Too many requests: a rate limit or a usage window is exhausted When the response carries an X-Retry-After header, wait that many seconds and retry: the same number is in the body as `detail.retry_after`, and the limit clears once that window passes. The message in the body names the limit that was hit.
• 500 — Something broke on our side Retrying will not help. If it keeps happening, send us the X-Request-ID from the response headers.
• 529 — Rate limit reached, or the endpoint is overloaded Wait at least 30 seconds, then retry.

Response headers

• X-Error — Error message text (present only on error)
• X-Request-ID — Unique request identifier
• X-Execution-Time — Execution time in seconds
• X-Result-Count — How many records the body carries. 0 means an empty result, which is a normal answer and not by itself an error. A non-zero count can come back together with X-Error when the failure happened partway through — read this header and X-Error independently.
• X-Total-Available-Results — How many records exist for this query, when the endpoint can say. On a `dry_run` request this is the answer and the body is empty. It saturates: the endpoint's documented maximum means 'at least that many', any smaller number is exact.
• X-Warning — Present when the request body carried keys this endpoint does not document. They were ignored, so any filter you meant to apply through them did not apply. Check the spelling against this schema and retry.
• X-Retry-After — Seconds to wait before retrying. Present only on 429.