/wildberries/products/questions

POST /api/wildberries/products/questions

Price: 1 credit

Get customer questions and seller answers for a Wildberries product by article (nmId).

How to use it

Fetch buyer questions for a Wildberries product by article (nmId or URL). Returns id, nm_id, text, created_at (unix seconds), author (name/country/has_photo) and answer_text (seller reply). Questions are shared across all variants of the product model.

Parameters

• access-token string required

Request body

• timeout integer — Max scrapping execution timeout (in seconds) (default: 300; min: 20; max: 1500)
• region string — Delivery region — drives price, stock and availability. (default: "moscow"; one of: "moscow", "spb", "krasnodar", "novosibirsk", "khabarovsk", "kazan", "rostov", "belarus", "kazakhstan", "kyrgyzstan")
• product string required — Wildberries product article (nmId) or URL to fetch questions for (examples: "1212302347"; minLength: 1)
• count integer required — Max number of questions to return (min: 1)

Response

• @type string (default: "WildberriesQuestion")
• id string required
• nm_id integer nullable
• text string nullable
• created_at integer nullable
• author object nullable
  • @type string (default: "WildberriesQuestionAuthor")
  • name string nullable
  • country string nullable
  • has_photo boolean (default: false)
• answer_text string nullable

Errors

• 422 — The request body did not validate Check the fields against this schema. A URN with the wrong prefix is the most common cause.
• 408 — The request ran past its time limit Raise `timeout` in the request body, up to the maximum this endpoint documents. Lowering `count` or turning off the `with_*` flags also helps, because less work finishes sooner.
• 412 — Product not found (valid-looking article but no such product) Retrying will not help: either the entity does not exist, or the input points at a different one.
• 429 — Too many requests: a rate limit or a usage window is exhausted When the response carries an X-Retry-After header, wait that many seconds and retry: the same number is in the body as `detail.retry_after`, and the limit clears once that window passes. The message in the body names the limit that was hit.
• 500 — Something broke on our side Retrying will not help. If it keeps happening, send us the X-Request-ID from the response headers.
• 529 — Rate limit reached, or the endpoint is overloaded Wait at least 30 seconds, then retry.

Response headers

• X-Error — Error message text (present only on error)
• X-Request-ID — Unique request identifier
• X-Execution-Time — Execution time in seconds
• X-Result-Count — How many records the body carries. 0 means an empty result, which is a normal answer and not by itself an error. A non-zero count can come back together with X-Error when the failure happened partway through — read this header and X-Error independently.
• X-Total-Available-Results — How many records exist for this query, when the endpoint can say. On a `dry_run` request this is the answer and the body is empty. It saturates: the endpoint's documented maximum means 'at least that many', any smaller number is exact.
• X-Warning — Present when the request body carried keys this endpoint does not document. They were ignored, so any filter you meant to apply through them did not apply. Check the spelling against this schema and retry.
• X-Retry-After — Seconds to wait before retrying. Present only on 429.